Name: Bose QuietComfort Ultra Earbuds
Brand: Bose
SKU: 1838572
Rating: 76 (25 reviews)

Manual of product QuietComfort Ultra Earbuds

First page image of the manual for QuietComfort Ultra Earbuds

User Manual

1073 pages

View manual

8 10

Editorial note

The Bose QuietComfort Ultra earbuds represent a top choice for audiophiles. With their advanced technology, they provide an immersive audio experience with rich and balanced sound. Active noise cancellation is also a major asset, allowing users to fully immerse themselves in their music or podcasts, even in noisy environments. Their ergonomic design ensures optimal comfort, ideal for extended listening sessions. However, it is important to note a few drawbacks. Their price can be relatively high compared to other similar models, which may not suit all budgets. Additionally, while the sound quality is impressive, some users might find the bass too pronounced for certain music genres. The battery life, although respectable, may also require more frequent recharges during intensive use. Regarding user experience, the majority of reviews are positive, highlighting the comfort and ergonomics of the earbuds, although the size and shape may not fit everyone. Features such as Bluetooth connectivity and active noise cancellation are appreciated, but their sensitivity can sometimes pick up unwanted ambient noise. Finally, the support provided is comprehensive with a detailed user manual, making it easier to get accustomed to the product. Overall, the Bose QuietComfort Ultra Earbuds are an excellent choice for those seeking superior sound quality, while being mindful of their cost and a few limitations.

Score details

User experience

The user experience is generally positive due to optimal comfort and an intuitive interface, but some users may feel discomfort due to the size of the headphones.

Performance

The audio performance is excellent, offering superior sound quality and effective active noise cancellation, although some may find the bass too pronounced.

Battery life

The battery life is respectable, but it may be shorter than that of some competitors, requiring more frequent recharges during intensive use.

Design

The design is ergonomic and modern, suitable for prolonged wear, but the size and shape may not fit all users.

Value for money

Although the quality is there, the price can be relatively high compared to other similar models, which may not suit all budgets.

Features

The advanced features, such as Bluetooth connectivity and active noise cancellation, are appreciated, but their sensitivity can sometimes pick up unwanted ambient noises.

Support

The documentation is comprehensive with a 1073-page user manual, providing good support for users.

Advantages

Immersive and balanced sound

Ergonomic fit for prolonged comfort

Effective active noise reduction

Recognized durability and performance

Stable and fast Bluetooth connectivity

Disadvantages

High price compared to the competition

Potential discomfort during prolonged use

Bass too pronounced for some users

Battery life lower than some competitors

Noise cancellation sometimes too sensitive

Technical Specifications QuietComfort Ultra Earbuds

General Information

Model

QUIETCOMFORT ULTRA EARBUDS
Brand

Bose
Category

Audio
Type

Headphone
SKU

1838572
MPN

1838572

Frequently Asked Questions

At what level does the volume become excessive?

A volume of 80 decibels can be harmful to hearing. When the sound exceeds 120 decibels, damage can occur immediately. The risk of hearing injury depends on the frequency and duration of listening.

Is it possible to make hands-free calls with these earbuds?

Recent earbuds generally include a compact microphone that allows for making calls.

What is active noise cancellation?

Active noise cancellation reduces surrounding noises.

What does Bluetooth mean?

Bluetooth allows for the wireless transmission of data between electronic devices via radio waves. Generally, the range of this connection can reach up to ten meters.

How do I pair my Bose QuietComfort Ultra Earbuds with a Bluetooth device?

To connect your Bose QuietComfort Ultra Earbuds to a Bluetooth device, follow these instructions: 1. Turn on Bluetooth on your device, usually in the settings menu. 2. Select your earbuds from the list of devices. Look for the name you assigned to your earbuds in the Bose Music app, or the default name if it hasn't been changed. 3. The name of the earbuds will appear in the list of available devices, and the status indicator of the earbuds will blink solid blue. To disconnect a device, simply place the earbuds back in their charging case. You can also use the Bose Music app or your device's Bluetooth settings to perform this disconnection. To reconnect a device, remove the earbuds from the case; they will automatically attempt to reconnect to the last used device. If you want to connect to another previously paired device, use the Bluetooth settings of that device. Make sure the device is within range (30 feet or 9 meters) and powered on, and ensure that Bluetooth on your mobile device is enabled. The Bose QuietComfort Ultra Earbuds are also equipped with Snapdragon Sound technology, which enhances sound quality, connection stability, and latency during audio streaming. If you have a Snapdragon Sound certified device, such as a compatible Android mobile device, your earbuds will automatically stream audio with the aptX Adaptive Bluetooth codec. For more information on Snapdragon Sound features and device compatibility, visit support.Bose.com/QCUE.

Why is my Bluetooth connection unstable with my Bose QuietComfort Ultra Earbuds?

The instability of your earbuds' Bluetooth connection may be due to several factors. Here are some solutions to try: 1. Remove your earbuds from the Bluetooth device list on your device. Be sure to eliminate duplicates labeled LE (Low Energy) before reconnecting the earbuds. 2. Bring your mobile device closer to the earbuds, as distance can weaken the Bluetooth signal. 3. Restart your earbuds and the charging case to fix any temporary issues. Refer to the manual for instructions on restarting. If these solutions do not work, also try the following tips: - Use the appropriate size ear tips and wings for each ear. - Check the proper fit of the earbuds with a mirror or the seal test in the Bose Music app. - Ensure the volume is adequate and that the tips fit well in your ears. - Clean the ear tips and nozzles of the earbuds of any debris or earwax. - Restart your mobile device. - Disable in-ear detection via the Bose Music app. If the problem persists, contact Bose customer service for further assistance.

How can I improve the sound quality of my Bose QuietComfort Ultra Earbuds via Bluetooth?

To optimize the audio quality of your Bose QuietComfort Ultra Earbuds via Bluetooth, follow these steps: 1. Ensure you are using a Snapdragon Sound certified device, such as a compatible Android mobile, as this technology enhances audio quality, connection stability, and reduces latency. 2. Connect the earbuds to your device via Bluetooth. Once connected, the sound will be streamed with the aptX Adaptive Bluetooth codec, an integral part of Snapdragon Sound. 3. Check the fit of the earbuds using a mirror or the seal test in the Bose Music app, accessible from the settings menu. 4. Use the correct sizes of ear tips and wings for each ear, as indicated in the manual. 5. Clean the ear tips and nozzles of the earbuds to remove any debris. 6. Disable audio enhancement features on your device or music app. 7. Ensure your earbuds are connected via the correct Bluetooth profile: Stereo A2DP. Check this in your device's Bluetooth/audio settings menu. If sound quality remains unsatisfactory after following these steps, consult the troubleshooting section of the manual for additional solutions.

Why is there a delay when playing audio with my Bose QuietComfort Ultra Earbuds via Bluetooth?

If you notice a delay when playing audio with your Bose QuietComfort Ultra Earbuds via Bluetooth, try these steps to resolve the issue: 1. Ensure your earbuds are up to date by downloading the Bose Music app and performing all available updates. 2. Check the fit of the earbuds using a mirror or the seal test in the Bose Music app to ensure a good hold. 3. Confirm that you are using the correct sizes of ear tips and wings for each ear by consulting the manual or visiting support.Bose.com/QCUE. 4. Clean the ear tips and nozzles of the earbuds to remove any debris. 5. Disable any audio enhancement features on your device or music app. 6. Check that your earbuds are connected via the correct Bluetooth profile: Stereo A2DP, by checking your device's Bluetooth/audio settings. 7. If the problem persists, remove the earbuds from your device's Bluetooth device list, including duplicates labeled LE (Low Energy), then reconnect. If the issue continues, consider contacting Bose customer service for further support.

What should I do if my Bose QuietComfort Ultra Earbuds won't connect to my Bluetooth device?

If your Bose QuietComfort Ultra Earbuds are unable to connect to your Bluetooth device, try these steps: 1. Turn on Bluetooth on your device, usually in the settings menu. 2. Select your earbuds from the list of devices. Look for the name you assigned to your earbuds in the Bose Music app, or the default name if it hasn't been changed. 3. If the connection fails, try these solutions: - Connect via your mobile device's Bluetooth menu. - Turn Bluetooth off and on again on your device. - Remove the earbuds from the Bluetooth list, including duplicates labeled LE (Low Energy), then reconnect. - Place both earbuds correctly in the charging case, close it, then reopen it to attempt reconnection. - Ensure both earbuds are properly in the charging case. - Restart the earbuds and the charging case. If you encounter difficulties with the app, uninstall it, reinstall it, and ensure it has permission to access Bluetooth in your device's settings. If the problem persists, visit support.Bose.com/QCUE for additional troubleshooting videos or contact Bose customer service for further assistance.